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2 OUT OF 3 DOCUMENTATION VISITORS ARE AI AGENTS. BUT THAT'S NOT ALL THEY'RE READING...
Agents are now the default docs reader. But what happens when they don't find answers in the docs? They look at: * help centers, * changelogs, * community forums, * support ticket archives Is all of _that_ information AI-ready? In Mintlify's survey, only 7% [5] of professionals said their company has made all its knowledge readable by agents. The 2026 State of Knowledge Report [6] explores Mintlify's 2,400-test navigation benchmark, how Anthropic maintains Claude Code's docs, and what teams need to rethink about managing knowledge.