TLDR Design

TLDR DESIGN 2025-02-04

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02OPINIONS & TUTORIALS

DESIGNING FOR CLARITY: HOW WE RESTRUCTURED INTERCOM'S INFORMATION ARCHITECTURE

Intercom restructured its Information Architecture to enhance clarity and the user experience by grouping similar features, refining AI integration, reducing noise, and streamlining settings. It simplified navigation, improved organization, and introduced visual consistency through research and iterative design.

intercom.com10 min read

ERROR MESSAGE USABILITY

Jakob Nielsen's ninth usability heuristic emphasizes clear, actionable error messages that help users recognize, diagnose, and recover from issues. Effective design reduces frustration, saves time, and builds trust. Good error messages use plain language, specify problems, and offer solutions, ensuring users stay informed and engaged rather than confused or frustrated.

uxtigers.com5 min read

03LAUNCHES & TOOLS

100+ OPEN SOURCE SVG SPINNERS

This collection of animations was curated from various sources. All have an MIT License, so they can be used commercially without restrictions and require no attribution.

magecdn.comTool

INTERACTIVE MAPS AND DATA VISUALIZATION

Jsvectormap is a lightweight JavaScript library for creating interactive maps and pretty data visualization. It supports all modern browsers, including IE9+.

jvm-docs.vercel.appTool

04MISCELLANEOUS

HOW TO BE HAPPIER (FOR DESIGNERS)

Designers often struggle with feedback, strategy, and career growth. Shifting to an active role in feedback, understanding organizational strategy, and broadening responsibilities can improve satisfaction. Fulfillment, not happiness, should be the goal. Adapting expectations and exploring leadership roles can lead to meaningful impact and career advancement in design or beyond.

whydesignishard.substack.com8 min read