TLDR Founders · STRATEGIES & TACTICS

HOW TO GIVE AI COMPANY CONTEXT AND BUILD A COMPANY BRAIN

ramp.com8 min read

Summary from the TLDR Founders newsletter

Ramp recommends a one-to-two-page context document paired with live connectors to the tools where work happens, arguing AI gives confident but wrong answers because it cannot guess internal definitions, policies, and workflows. The guide compares five ways to supply context, from custom instructions to fine-tuning, and advises setting permissions first, testing with 10 to 20 known-answer questions, and assigning owners. Ramp says its most AI-forward staff kept personal setups few colleagues saw, which led to its Glass workspace.