VENDOR-DRIVEN UPGRADES SADDLE IT LEADERS WITH HUGE ‘SOFTWARE TAX'

Summary from the TLDR IT newsletter

Respondents in an Origina-commissioned survey of large US and UK enterprises attribute 28% of software spending to vendor-driven upgrades, migrations, and licensing changes. This post examines how support deadlines and switching costs weaken negotiating power, and how evaluating alternatives before renewal can strengthen a buyer's negotiating position.