IF YOU CAN'T AUTOMATE YOUR WORKFLOW, NEITHER CAN YOUR USERS' AGENTS

Summary from the TLDR IT newsletter

When developers struggle to automate their own workflows, AI coding agents will encounter the exact same friction, making workflow obstacles a critical product problem. Workflows designed around human navigation, portals, and undocumented knowledge cause high failure rates and excessive token costs for agents. Developers should evaluate their products by testing them with goal-oriented agent prompts rather than relying solely on usage telemetry or manual workarounds.