HOW TO MEASURE THE HUMAN COST OF AGENT WORK

Summary from the TLDR Dev newsletter

Measure agent workflows by the human effort and agent spend required to reach an accepted result, including time spent briefing, supervising, reviewing, correcting, and verifying the work. Keep failed attempts and manual rescues in the totals so successful tasks do not hide the cost of unsuccessful ones. Track quality and later defects alongside time, and compare similar tasks under the same acceptance criteria before claiming productivity gains.