INTEL CIO: DON'T JUST PUT CHATBOTS ON TOP OF BROKEN PROCESSES

Summary from the TLDR IT newsletter

Intel CIO Cynthia Stoddard argues that companies should measure AI through business outcomes such as cycle-time improvements and ROI rather than tool adoption. Intel's approach combines employee training and experimentation with permission controls, data governance, MCP controls, and observability, while redesigning the underlying processes AI is meant to improve.