65% OF TEAMS HAVE SHIPPED THE WRONG FIX

Summary from the TLDR Product newsletter

You ship the fix, the problem sticks around, and it turns out the root cause was somewhere else entirely. New FULLSTORY [11] research finds 65% of teams have been there, and 52% still rely on customer complaints to tell them something's broken. See how teams are tracing friction to the source and fixing the right thing the first time.