SALESFORCE INTRODUCES THE TRUSTED ENTERPRISE AI HARNESS

Summary from the TLDR Founders newsletter

Salesforce has introduced a new architecture that gives AI a shared understanding of the customer and the business. The new capabilities give AI the ability to act with trust within an open and composable AI ecosystem. The agent understands what is happening, decides what to do next, takes action across systems, and works alongside people and other agents. It brings together what agents need to understand the business, reason and plan, take action, and operate within enterprise controls.