OWNER.COM DID AN AI REBUILD TO ACCELERATE PAST $100M ARR. THE 7 TOP LESSONS, AND WHAT IT TAKES TO COPY THEM

Summary from the TLDR IT newsletter

Owner.com says its own customer research initially showed restaurant owners were wary of AI, but that conclusion was outdated within three months. CEO Adam Guild walks through how the company spent three years rebuilding around AI, including changing its product, workflows, and internal operating model, a useful look at what an actual AI transformation requires beyond simply adding AI features.