TLDR Data · MISCELLANEOUS

THE AGGREGATE NUMBER IS LYING TO YOU

idc.com5 min read

Summary from the TLDR Data newsletter

Enterprise application software is still growing, but aggregate market numbers hide where AI is actually changing buyer behavior. Workflow-heavy and automation-friendly categories are pulling ahead while customer service and HCM lag. For buyers, AI packaging and pricing now reveal more about value capture than broad market-growth headlines.