TLDR IT · MISCELLANEOUS

WE CHURNED NOTION AFTER 7 YEARS. OUR AI AGENT TOOK ITS LAST JOB.

saastr.com6 min read

Summary from the TLDR IT newsletter

SaaStr canceled Notion after seven years, not because of pricing, support, or a competing product, but because an internal AI agent gradually absorbed the last workflow it was being used for. This creates a new kind of SaaS churn: narrow-purpose tools can disappear from the stack as agents connect directly to company data and take over their jobs, making traditional usage and customer-health metrics less reliable.