A UX DESIGN PERSPECTIVE ON IMPROVING AI SAFETY

Summary from the TLDR Design newsletter

A lawsuit over a teenager's death after months of conversations with a Character.AI companion bot frames the limits of on-screen disclosures. State laws such as Washington's HB 2225 now mandate repeated non-human disclosure and self-harm protocols, which risk becoming banner blindness. A duty of care is proposed, with public reporting on how often safeguards fail rather than descriptions of perfect guardrails.