THE BIG MANAGEMENT LIE: OVERPROMISING

Summary from the TLDR Founders newsletter

Overpromising career rewards to retain high performers can backfire, damaging trust and causing significant personnel issues. Despite well-intentioned optimism, unexpected circumstances often prevent managers from fulfilling these promises. Managers should instead focus on controllable actions, provide disclaimers, and avoid guaranteeing outcomes to maintain credibility and trust with their teams.