OPENAI UNVEILS PRESENCE, A NEW PLATFORM THAT LETS ENTERPRISES LAUNCH AND MANAGE REALTIME VOICE AGENTS AND CHATBOTS

Summary from the TLDR newsletter

Presence is a new enterprise product from OpenAI for deploying and managing voice AI agents and chatbots across customer-facing and internal business workflows. It is designed for eligible enterprise customers who want agents that operate under company-defined policies, permissions, and evaluation standards. Presence is now available through a limited general availability program led by OpenAI forward-deployed engineers and select global systems integrators. OpenAI has not disclosed pricing, geographic limits, contractual terms, or expected costs for integration.