WHY THE FUTURE OF DESIGN MUST BEGIN WITH UNDERSTANDING PEOPLE

Summary from the TLDR Design newsletter

User experience has always extended beyond visible interfaces, shaped instead by trust, psychology, and human context. Drawing on architecture, emergency medical care, and design experience, the author contends AI heightens designers' responsibility to build informed—not blind—trust, making AI literacy an essential design skill. Design's future depends on understanding people rather than mastering tools, since technology changes but human needs remain constant.