STOP MARKETING TO STRANGERS

Summary from the TLDR Marketing newsletter

Most marketing over-focuses on acquiring new audiences while neglecting people who already know you. With declining external traffic, visitors now arrive with context, yet brands still treat them like strangers. The real opportunity is “step-two” marketing, guiding engaged users toward clear next action and deeper content. Growth comes from improving experience, not just reach. Small execution gaps like broken promises or poor follow-through quietly erode retention over time.