TLDR Marketing · NEWS & TRENDS

AMERICANS AND AI 2026: CHATBOTS, SMART DEVICES, AND VIEWS ON IMPACT

pewresearch.org8 min read

Summary from the TLDR Marketing newsletter

About half of US adults now use AI chatbots, up from one-third in 2024. Search and work are the leading use cases, while 60% of adults also report reading AI-generated summaries in search results. People see clear benefits in productivity and staying informed, yet about two-thirds believe AI is advancing too quickly and 70% think it will make personal information less secure.