TLDR Design · OPINIONS & TUTORIALS

CONTEXT ARCHITECTURE

nngroup.com13 min read

Summary from the TLDR Design newsletter

Context architecture applies information architecture (IA) principles to AI systems, moving beyond prompt engineering to design the entire information environment — structure, labeling, retrieval, and memory — in which agents think and act. Unlike deterministic digital products, AI systems are probabilistic, making well-organized context one of the primary levers for shaping model behavior and output quality. Information architects bring essential expertise to this work, aligning internal system structures with users' mental models to make agents more accurate, efficient, and trustworthy.