TLDR AI · MISCELLANEOUS

AI DOESN'T REDUCE WORK—IT INTENSIFIES IT

hbr.org12 min read

Summary from the TLDR AI newsletter

AI labs promise that the technology can reduce workloads so employees can focus on higher-value and more engaging tasks. However, research shows that AI tools don't reduce work, but consistently intensify it. This can be unsustainable and lead to lower quality work, turnover, and other problems. Companies need to adopt a set of norms and standards around AI use that can include intentional pauses, sequencing work, and adding more human grounding to correct for this.