TLDR Marketing · MISCELLANEOUS
AMAZON'S AI SHOPPING TOOL SPARKS BACKLASH FROM ONLINE RETAILERS THAT DIDN'T WANT WEBSITES SCRAPED
Summary from the TLDR Marketing newsletter
Amazon's AI shopping tools, including Shop Direct and “Buy for Me”, face backlash from retailers whose products were listed without consent. Some businesses received orders for items they didn't sell or that were out of stock. Over 180 retailers on platforms like Shopify and Squarespace reported that their products appeared on Amazon without permission. Amazon says businesses can opt out and that the tools drive incremental sales.