HOW TO REDUCE COGNITIVE LOAD IN UX

Summary from the TLDR Design newsletter

Reducing cognitive load in UX isn't about oversimplifying complex interfaces. Expert software must match real-world complexity to be effective. Designers should break tasks into smaller steps, avoid forcing users to remember information across screens, and support decision-making through chunking options and clear labeling. The key is understanding how users actually work with a product rather than judging interfaces by appearance alone.