WHY IS IT SO HARD TO SHOW MARTECH'S PAYBACK?

Summary from the TLDR Marketing newsletter

Measuring martech ROI is challenging because organizations treat it as a one-time expense instead of a long-term capability. Tools often end up automating old processes rather than driving growth. To realize martech's potential, treat it as an evolving capability, link it to business outcomes like retention or revenue, and simplify the stack by consolidating overlapping systems.