ROOT CAUSE ANALYSIS? YOU'RE DOING IT WRONG

Summary from the TLDR Dev newsletter

Traditional root cause analysis has flaws. A deeper, systems-thinking approach called CAST (Causal Analysis based on Systems Theory) often leads to better error reduction for systems. CAST analyzes accidents by considering the entire system, its constraints, and the interactions between components over time, rather than focusing on linear chains of events. Understanding system constraints and preventing hazardous states are necessary for accident prevention and mitigation.