IN THE ECONOMY OF USER EFFORT, BE A BARGAIN, NOT A SCAM

Summary from the TLDR newsletter

Products win when user effort scales smoothly with use case complexity, usability cliffs are engineered out, and every interaction declares a meaningful piece of user intent. This requires hard tradeoffs, saying no a lot, and prioritizing user needs at the organizational level. Treating user effort like real money forces developers to design with restraint. Prioritize consumers over producers consistently to turn delight into trust, trust into loyalty, and loyalty into product-market fit.