CHAT IS: THE FUTURE OR A TERRIBLE UI

Summary from the TLDR Design newsletter

AI-powered chat interfaces divide opinions between those who see them as software's future and others who view them as terrible UI. Proponents argue that chat leverages existing user familiarity, captures intent through natural language, and eliminates interface learning curves. Critics counter that chat lacks clear affordances, poorly displays complex information, and creates cumbersome scrolling experiences that lose context over time.