TLDR Marketing · NEWS & TRENDS

CHATGPT VS GOOGLE AI: 62% BRAND RECOMMENDATION DISAGREEMENT

videos.brightedge.com2 min read

Summary from the TLDR Marketing newsletter

Brand visibility does not translate equally across AI platforms. Google's AI Overviews, AI Mode, and ChatGPT disagree on brand recommendations 62% of the time. Only 17% of queries show the same brands across all three. Google's AI Overviews surfaces brands most often, appearing in 36.8% of queries and averaging 6.02 brands per query, compared to ChatGPT's 2.37 and AI Mode's 1.59. ChatGPT doesn't mention any brands in 43.4% of queries, while AI Mode is silent 46.8% of the time, versus just 9.1% for AI Overviews. Alignment is highest in ‘compare' queries at 80% and lowest in ‘best' queries at 23%. Healthcare queries show the greatest disagreement rate at 68.5%.