THE VALUE OF INSTITUTIONAL MEMORY

Summary from the TLDR Web Dev newsletter

Institutional memory is important, and there are often negative consequences that come up when organizations forget crucial information or processes. For example, in history, the Chesterfield Canal disaster, Volkswagen's emissions scandals, and the Space Shuttle explosions show how a lack of institutional memory can lead to costly mistakes and tragedies. Forgetting can occur due to employee turnover, technological obsolescence, deliberate deletion, or simply a decline in activity leading to skill atrophy.