FROM “HOW MIGHT WE” TO “AT WHAT COST”

Summary from the TLDR Design newsletter

The tragic story of a 14-year-old who died after extended interactions with a chatbot highlights the urgent need for designers and technologists to move beyond the reckless “move fast and break things” mindset and take responsibility for the real-world consequences of their work. By pairing the curiosity-driven question “How might we?” with the critical lens of “At what cost?”, designers can better anticipate unintended harms, ensuring that innovation is guided by both possibility and responsibility.