DESIGN IS CARE (AND SENSING CARELESSNESS)

Summary from the TLDR Design newsletter

The 2012 London Olympics' celebration of the NHS served as a powerful symbol of national pride and the importance of care in public service. Today, as technology—especially AI—increasingly shapes public systems, there is a growing need to prioritize thoughtful, human-centered design that resists carelessness and ensures equity, trust, and meaningful impact in people's lives.