TLDR Founders · STRATEGIES & TACTICS
IT MAY BE EASIER TO SELL A SECOND PRODUCT TO NEW CUSTOMERS, NOT EXISTING ONES
Summary from the TLDR Founders newsletter
Selling a second product to new customers may be easier than selling to existing ones. New customers often don't need to switch from an existing solution, making them more receptive. Allocate resources to market second products to new prospects for potentially higher attach rates.