TLDR · PROGRAMMING, DESIGN & DATA SCIENCE

BREAKING UP WITH ON-CALL

archive.md9 min read

Summary from the TLDR newsletter

On-call, in its current state in Big Tech, is flawed. AI is already changing the scope of on-call and the responsibility of the engineer in the loop. Some on-call will always be unavoidable, but it should be the exception rather than the norm. This will give engineers time to concentrate on meaningful tasks, which will make customers happier.