TLDR · PROGRAMMING, DESIGN & DATA SCIENCE
BREAKING UP WITH ON-CALL
Summary from the TLDR newsletter
On-call, in its current state in Big Tech, is flawed. AI is already changing the scope of on-call and the responsibility of the engineer in the loop. Some on-call will always be unavoidable, but it should be the exception rather than the norm. This will give engineers time to concentrate on meaningful tasks, which will make customers happier.