YES, WE DID SHUT DOWN SALESFORCE A YEAR AGO, AS WE HAVE MANY SAAS PROVIDERS

Summary from the TLDR newsletter

Klarna shut down around 1,200 SaaS a year ago as it had developed an internal tech stack that brought data and knowledge together, resulting in serious productivity gains. The company found it was able to use AI to quickly deploy new interfaces and interactions. There was no longer any need for it to continue with a lot of its SaaS as the tech stack allowed it to consolidate its technology and knowledge and remove the silos. Besides the savings, Klarna gained the unification and standardization of its knowledge and data.