THE INTERFACE ILLUSION: WHY AI CAN'T (YET) REPLACE USER CONTROL

Summary from the TLDR Design newsletter

Adjustable interfaces give users control, while probabilistic ones predict needs. AI-driven systems risk excluding disabled users due to insufficient data. Ensuring accessibility requires a sequence: first, accessibility by default; then, user customization; finally, AI-enhanced predictions. Prioritizing adjustable interfaces today builds data for future adaptive technology, making digital spaces genuinely inclusive.