TLDR Founders · HEADLINES & TRENDS

IT'S 2025 AND SALESFORCE'S SALES TEAM IS PHONING IT IN

saastr.com4 min read

Summary from the TLDR Founders newsletter

The author shares a poor sales email from Salesforce that shows basic mistakes: it doesn't know they're already customers, uses unprofessional formatting, and offers limited meeting times. This matters because even the biggest software company is sending low-quality sales emails in 2025. The author suggests this happened because Salesforce is using old contact lists, possibly outsourced work, and junior sales staff with little training.