THE MAKING OF COMMUNITY NOTES

Summary from the TLDR newsletter

This article contains an interview with the team that built X's Community Notes feature where they discuss the design process and the philosophy behind their approach to combating false information on the platform. The idea for Community Notes started around the end of 2019 with the observation that people wanted to get accurate information on social media while there was obvious misinformation going around. The main approaches that were used by other companies at the time were slow, didn't scale well, and suffered from a fundamental trust problem - people don't want a tech company deciding what is true. Wikipedia showed that crowdsourcing was a potential solution space, and follow-up studies by the team confirmed the idea was worth implementing.