TLDR Founders · MISCELLANEOUS
THE TRENDERPRISE
Summary from the TLDR Founders newsletter
The paradox of enterprise software lies in its buyers not being its users. While employees despise Jira's clunky interface and complexity, management keeps buying it because it serves their needs for control and customization. However, this dynamic is shifting - modern startups now target users directly, building tools people actually want to use and forcing IT to adopt them through bottom-up growth.