THE MEASUREMENT PARADOX: WHY SILICON VALLEY'S BEST COMPANIES ARE DISCARDING THEIR METRICS

Summary from the TLDR Founders newsletter

Metrics meant to measure reality often distort it, creating dangerous blind spots. Facebook's metrics masked its user exodus to TikTok. Coinbase's stellar dashboards belied its eventual layoffs. The bigger the eventual crash, the better things looked on paper. Now, elite companies like Basecamp and Notion are thriving after ditching analytics, A/B tests, and KPIs.