HOW GOOGLE SPENT 15 YEARS CREATING A CULTURE OF CONCEALMENT

Summary from the TLDR newsletter

Google systematically told employees to destroy messages, avoid certain words, and copy lawyers into communications as often as possible in an attempt to avoid antitrust suits. The company made deletion the default in its internal communications. This article looks at how Google developed this distrustful culture. While companies would like instant messages to be as ephemeral as real-life conversations, regulators and litigants see them as fair game.