TLDR · MISCELLANEOUS

I'VE HAD A CHANGE OF HEART REGARDING EMPLOYEE METRICS

rachelbythebay.com4 min read

Summary from the TLDR newsletter

The job of a manager is to know what their reports are up to and whether they're doing a good job or are generally effective. A manager that can't do that is themselves ineffective - which is the responsibility of their manager and so on up the line. Improving employee metrics tooling won't help managers do their jobs better if they aren't able to notice what is going on. Managers can end up relying on these tools too much instead of doing their jobs properly.