SALESFORCE'S KATHY BAXTER – HOW UX DESIGN CAN IMPROVE TRUSTWORTHY AI

Summary from the TLDR Design newsletter

Kathy Baxter, Principal Architect of Responsible AI & Tech at Salesforce, focuses on improving trustworthy AI through user experience research. Her work emphasizes transparency, building robust safeguards, and enhancing AI governance. By addressing the needs of diverse populations and involving human oversight, Baxter's efforts help shape responsible AI practices at Salesforce, ensuring ethical and effective AI deployment across the company.