TIME TO SLA: NO-BRAINER SERVICE LEVEL AGREEMENTS IN JIRA

Summary from the TLDR newsletter

Appfire's Time to SLA [11] is the leading app for managing service level agreements (SLAs) directly in Jira. Define, track, and enforce compliance with your service standards with powerful features including unlimited SLAs, [11] customization with JQL, operational level agreements (OLAs), and advanced reporting. See how it works in