US SUES ADOBE FOR ‘DECEIVING' SUBSCRIPTIONS THAT ARE TOO HARD TO CANCEL

Summary from the TLDR newsletter

The US government is suing Adobe for allegedly hiding expensive fees and making it difficult to cancel a subscription. The complaint claims that Adobe failed to properly disclose an early termination fee that can amount to hundreds of dollars. Customers have to go through an onerous and complicated process when canceling their subscription that involves navigating through multiple webpages and pop-ups. They encounter similar obstacles when attempting to cancel their subscriptions over the phone or via live chats. A copy of the complaint against Adobe is available at the end of the article.