HOW ALEXA DROPPED THE BALL ON BEING THE TOP CONVERSATIONAL SYSTEM ON THE PLANET

Summary from the TLDR Web Dev newsletter

Alexa had the potential to be the leader in conversational AI due to its resources and talent, but it faced technical and organizational challenges. The internal infrastructure was difficult for developers to work with, and the fragmented organizational structure stopped effective collaboration. Additionally, there was a misalignment between product goals and scientific research timelines.