TLDR Founders · STRATEGIES & TACTICS

STOP OPTIMIZING FOR A CAC:LTV RATIO OF 1:3

elenaverna.substack.com9 min read

Summary from the TLDR Founders newsletter

Focusing solely on optimizing Customer Acquisition Cost (CAC) without context can be detrimental to companies as it often overlooks the importance of the payback period and sustainable growth loops. The commonly used CAC:LTV ratio of 1:3 is flawed because it relies on long-term projections that are often unreliable and can lead to unsustainable strategies. Businesses should instead prioritize the velocity of customer payback periods to create robust self-reinforcing growth cycles.