TLDR Design · OPINIONS & TUTORIALS

DON'T MAKE “DATA-DRIVEN PRODUCT DECISIONS”—BUILD A DATA-DRIVEN SEMANTIC ENVIRONMENT

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Summary from the TLDR Design newsletter

Quality decision-making requires building a shared mental model among those who make those decisions. An organization's semantic environment is determined by its beliefs, experiences, and preferences. However, these should be checked against users' reality, or your company will decide based on partially selected data to support a particular viewpoint.