TLDR Founders · MISCELLANEOUS

SOFTWARE AND A SERVICE: THE DIAGONAL SOFTWARE OPPORTUNITY

felicis.com8 min read

Summary from the TLDR Founders newsletter

This article discusses the transformative potential of combining AI, software, and services into a new business model called Diagonal Software, which aims to overcome traditional service industry challenges by leveraging AI to improve scalability, margins, and customer experiences. It highlights examples across various sectors, including financial advising, back office functions, and robotics, emphasizing the symbiotic relationship between AI and services to unlock new markets and drive significant growth in the software industry.