DOCUSIGN'S 7,000 EMPLOYEES AND THE IRON LAW OF B2B SAAS SALES

Summary from the TLDR newsletter

Docusign's over 7,000 employees are mostly in sales. Around 24% of its workforce is in engineering, product development, and customer operations. The company's sales/engineering split isn't that unusual. Even if a company is well positioned in a space, its future and profits are always uncertain - putting resources into new products or features just in case makes sense as the cost of being overtaken is very high.