UNINTENDED DESIGN CONSEQUENCES

Summary from the TLDR Design newsletter

In a world where innovation is driven primarily by speed, many designs can have unintended negative consequences. Despite their noble intentions, when Toms Shoes pledged to donate a pair of shoes for every pair it sold, it put local shoemakers out of business. Designers are responsible for the intended and unintended consequences of their work. The only way to do that is to step back and explore all sides of our big ideas.