TLDR Design · MISCELLANEOUS

THE COST OF PERSONALIZATION

humanebydesign.com10 min read

Summary from the TLDR Design newsletter

The “personalization paradox” refers to the clash between personalized experiences that save us time and concern about the personal data they require. However, privacy isn’t the only trade-off we make for the convenience of personalization. Personalized content recommendations are engineered to keep users on platforms longer and get users into a trance-like state.